Premium Subscription Terms

Last updated: September 2026 · Seller Premium and Buyer Premium

Premium products unlock platform tools only — seller visibility/listing tools or buyer shopper perks. They do NOT provide transaction insurance, escrow, buyer protection, or 0% commission changes (sales remain 0% commission on all plans).

1. Plans & Pricing

Seller Free — $0

Up to 5 active listings · 5 images per listing · 0% sales commission

Seller Premium Monthly — $9.99/month

Up to 50 active listings · 3 featured slots · 10 images per listing · search boost · analytics

Seller Premium Yearly — $99.99/year

Unlimited active listings · 5 featured slots · 15 images per listing · highest search boost

Buyer Premium — $2/week · $5/month · $50/year

Prepaid shopper product (same entitlements on every duration): Early Access, Deal Radar, Instant Match alerts, Priority Inbox (Premium Buyer badge), Dispute Fast-Lane, 3× chat images, Trust Check boost

Exact feature limits may be updated; material changes receive at least 30 days notice via email or in-app notice.

2. Billing & Renewal

  • Seller and Buyer Premium are paid via Kashier card or manual crypto (plus mock in allowed environments)
  • Buyer Premium is prepaid: access ends on the stated expiry date with no auto-charge
  • Seller Premium renews according to the checkout method and plan you purchase; cancel anytime to stop future renewals where applicable
  • Failed payments may remove premium access until resolved
  • Prices are shown in USD unless otherwise stated at checkout

3. Cancellation & Ending Early

Seller Premium: cancel from Seller → Premium or by emailing [email protected]. You keep access until the end of the paid period, then Free seller limits apply.

Buyer Premium: there is no auto-renew to cancel. Access already ends on your expiry date. You may end early from Buyer → Premium (Downgrade to Free); remaining prepaid time is forfeited with no refund outside the 7-day guarantee window.

4. Refunds (7-Day Guarantee)

Full refund within 7 calendar days of purchase for Seller Premium or Buyer Premium. Email [email protected] with subject "Premium Refund Request" or "Buyer Premium Refund Request", your account email, purchase date, and plan.

  • Refunds processed within 5–7 business days to the original payment method
  • After 7 days, fees are non-refundable for the current billing period
  • Duplicate charges caused by platform error are refunded in full
  • Chargebacks filed without contacting support first may result in account suspension

Full details: Refund Policy

5. What Premium Does NOT Include

  • Guaranteed sales, traffic, or search placement results
  • Transaction insurance, escrow, or dispute resolution for P2P deals
  • Protection against game publisher bans or account restrictions
  • Legal advice or tax compliance services
  • Immunity from suspension if you violate platform policies

6. Account Actions

Fraudulent chargebacks, payment abuse, or policy violations may result in immediate Premium revocation without refund. ZeroFee.gg's decision on billing disputes tied to abuse is final.

7. Contact

Support: [email protected]