Help & Support

Guides, FAQ, safety tools, and community — everything you need on ZeroFee.gg.

Tip: use the Help button bottom-right on any page for instant answers.

Quick paths

I want to buy

Browse listings (filter by payment method on game pages) → message seller → pay with PayPal G&S or card → verify delivery → review. Buyer Premium adds Early Access and Deal Radar on Currency/Top-ups.

Buyer guide →

I want to sell

Register → add payment methods → create listing → reply in chat → deliver → earn reviews. 0% commission.

Create listing →

Something went wrong

Message in chat first, then report the user and contact your payment provider for chargebacks.

Safety guide →

Quick answers

Short answers for common marketplace questions. Need more detail? See the full FAQ, Trust Check, or how it works.

Where should I start if I am new?

Read How It Works, browse a game hub, then use Trust Check before you pay a seller. Keep chat and credential delivery on ZeroFee.gg.

Does support refund my P2P payment?

No. ZeroFee.gg does not hold trade funds. Contact your payment provider for disputes when appropriate, and report the seller on-platform with evidence.

How do I contact ZeroFee.gg?

Email is the support channel. Use /support/contact — typical response is within 1–2 business days.